This Privacy Policy explains what personal data we collect when you use this website, why we collect it, and the choices you have. We only collect what we need to answer you and to run the site.
Who we are
This site is operated by English with Alvina ("we", "us"). For any privacy question you can reach us through our contact page.
What we collect
Contact & booking forms: the name, email address, and any message or notes you choose to send us.
Analytics: if you accept analytics cookies, Google Analytics collects anonymised usage data (pages viewed, approximate location, device and browser type).
We do not collect payment details on this site, and we never sell your data.
How we use it
To reply to your enquiries and manage training bookings.
To understand, in aggregate, how the site is used so we can improve it.
Legal basis
We process contact and booking data on the basis of your request (steps taken at your request before entering into a service). Analytics is processed only with your consent, which you can withdraw at any time.
Sharing
We use Google Analytics as a processor for usage statistics. We do not share your contact details with third parties for marketing.
Retention
We keep contact and booking messages only as long as needed to help you, and delete them when they are no longer required.
Your rights
You can ask us to access, correct, or delete your personal data, or to stop using it. To exercise any of these rights, contact us through our contact page and we will respond promptly.
Cookies
For details on the cookies we use and how to control them, see our Cookie Policy.